The present conditions are concluded between, on the one hand, the Internet site https://www.librairie-boutique-sanctuaire-lourdes.com managed by the EURL Basilique du Rosaire, 1 avenue Mgr Théas, 65100 LOURDES, and on the other hand, the persons wishing to make a purchase via this Internet site, hereinafter referred to as the customer. <br/These conditions apply exclusively to natural persons who are not traders. The parties agree that their relations shall be governed exclusively by this contract, to the exclusion of any conditions previously available on the site. If a condition should be lacking, it would be considered as governed by the current practices in the distance selling sector whose head office is in France.
The management of this website undertakes to comply with all the provisions of the consumer code relating to distance selling. The user declares that he accepts the conditions of use and the general terms of sale mentioned below.
The fact for the customer to validate an order form, attests to his acceptance of the above-mentioned conditions of sale. The order form is therefore firm and definitive. No cancellation of order, even partial, will be accepted except prior agreement confirmed by the EURL Basilique du Rosaire.
The prices are displayed in euros including all taxes. They are subject to French value added tax, and any change in the legal rate will be reflected in the price of the products presented on this site on the date stipulated by the applicable legislative text or regulation.
Prices are subject to change at any time, particularly due to a launch offer, promotion or sales.
Prices displayed on this site are only valid for mail order sales via this site.
The products offered are offered within the limits of available stocks. The times of availability mentioned in the description of the products are indicative and depend in particular on the own deadlines of the suppliers and/or manufacturers.
Once the payment validated, the store of the EURL Basilique du Rosaire sends to the customer a summary of the order by e-mail including in particular the detail of the ordered articles, the total price including all taxes including the amount of the envisaged delivery costs.
In case of stock shortage, the buyer will be notified by e-mail and a delivery time will be proposed. If the delay is more than 8 days, the buyer will be able to ask for a refund.
In any case, the contract of sale is only deemed to have been concluded when the customer's account for payment cards is debited.
The information of the personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and routing of orders, the establishment of invoices and warranty contract. The lack of information leads to the non validation of the order.
In accordance with the European law on the protection of personal data (RGPD), the customer has a right to access, modify, rectify and delete data concerning him, which he can exercise by means of this form. The EURL Basilique du Rosaire undertakes not to communicate, whether free of charge or in exchange of payment, the contact details of its customers to third parties.
Bookshop of the Grotto - the official shop of the Shrine of Our Lady of Lourdes
1 avenue Mgr Théas
Monday,Tuesday, Thursday and Friday 9.30-12.00am 2.00 - 4.00 pm
VALIDATION OF THE ORDER
The order validated by the customer will be effective only when the bank payment centre concerned has given its agreement. In case of refusal of the said centre, the order will be automatically cancelled and the customer will be notified by e-mail.
The goods travel at the risk of the recipient, who in case of dispute will make his case of all recourse against the carrier. The customer is obliged to check the condition of the goods upon delivery and to notify any reservations on the delivery note. Failing this, no complaint will be accepted after receipt of the goods.
The goods will be delivered to the address indicated on the order form, it is the responsibility of the buyer to verify the address at the time of the validation of the order.
In case of dispute, only the Commercial Court of Tarbes (65000) is competent.
Postage and packing will be charged according to the amount of the order, its weight, its destination and the delivery method chosen.
Veven the chapter corresponding to deliveries.